PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

The following terms and conditions govern the use of Nutro7(hereinafter referred as ‘The Website’), its content, services, and all products available at or through the website (taken together, the "Website"). The Website is owned and operated by Nutro7 LLC. (Hereinafter referred as ‘Nutro7’), a company formed under the laws governing the United Arab Emirates. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published from time to time on this site collectively may be referred to as the ‘Terms of Service’.

Usage Strictly Restricted to Adults - 
The Website is intended to be used only by individuals who are at least 18 years old. If you find a page within the Website that you believe violates our terms of service, please get in touch with us through any of the ways listed at mail at

If you create an account on the Website, you are responsible for maintaining the accuracy of data of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify Nutro7 of any unauthorized uses of your account or any other breaches of security. Nutro7 will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.


Notice on Usage of Trademarks - All of Nutro7 LLC is a reseller of nutrition products and the trademarks, service marks and trade names used in the site are trademarks or registered trademarks the respective brands.

Notice on Usage of Emails - Nutro7 LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Nutro7 LLC.

Warranty Disclaimer -  All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands. However, Nutro7 may offer additional warranty and those shall be specifically mentioned along with the product details – if applicable. This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Nutro7 LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Nutro7 LLC does not represent or warrant that the products contained in the site will be damage-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Nutro7 LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some regions do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Delivery of Products Sold through using this Website -Nutro7 provides shipping on orders made through ‘The Website’ subject to a condition of the delivery location being within normal city limits within the UAE. Unless otherwise mentioned, as per the company's policy, the shipping charges are to be borne and paid by the by the purchaser in addition to the product price.

The Company through its delivery partners may cancel the order if the delivery location is not normally serviceable by our delivery partners. In such cases, the order will be deemed to be null and void ab initio and Nutro7, will not be responsible for the non-delivery of the product. Depending on the mode of payment, if a payment has been already received from the customer - we will refund the amount, as a cheque or through reversing the charges on the card/bank account - if the location listed is not serviceable. Such a reversal may include cancellation charges.

In case the customer orders multiple products in one transaction, Nutro7 would make every effort to ship them together. However, this may not be always possible due to some product availability and/or logistics related issues. In such case, Nutro7 may ship the order in parts - separately to the delivery addresses that you have mentioned while making the order.


Return of Damaged Goods - Before accepting shipment of any product, the customer who made the order is requested to ensure that the product's packaging or the product in itself is not damaged or tampered and that it matches the order that was made on the Website.

In the event, you receive a damaged / defective product or a product that does not comply with the specifications as per your original order, you are required to get in touch with the nearest Nutro7 customer service department via email at by quoting the order number and order details.

Please notify online customer service and deliver the product at the nearest Nutro7 Retail outlet along with the receipt of a damaged/ defective product/service within 48-hours of delivery. If you are unable to do so within 48-hours, Nutro7 LLC shall not be held liable for the failure to replace the order;

Products should be unused; and should be returned in their original packaging along with the original price tags, labels, bar codes, user manual, warranty card and invoices etc.; 
The returned products are subject to verification and checks by Nutro7 in order to determine the legitimacy of the complaint/ return. In the event the return of a product is duly accepted by Nutro7, the value of such product, as originally paid by the purchaser during acceptance of delivery of the product or otherwise, will be refunded. Mode of the refund will be done at the discretion of Nutro7 LLC and could be processed via cheque or through reversal of charges on the card - at the management deems suitable.


Nutro7 does not arrange for collection of products from purchaser’s location. Nutro7 customer service department may arrange collection of the products shipped at the nearest retail outlet – at its discretion, if the reasons stated are genuine and within the scope of exchange.


If the product was damaged on arrival- to the extent it is not usable, we try to get it replaced claiming through the genuine manufacturer’s warranty. (Conditions apply).


Pricing of Products Sold through using this Website - The Website is not intended to serve as a catalog of Nutro7 retail outlet pricing. The price of similar products offered on the website may vary from those that is offered at the retail outlets of Nutro7. The Website strives to provide the best prices possible on all the listed products. However, Nutro7 does not guarantee that the price will be the lowest in the city, region or geography. Prices listed online and availability of products is subject to change without notice or any consequential liability.

Typographical Errors - In the event that a Nutro7 LLC product is mistakenly listed at an incorrect price, Nutro7 LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Nutro7 LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Nutro7 LLC shall issue a credit or refund the amount – as it deems right.

Right to Termination or Cancellation of Orders - There may be certain orders that Nutro7 may have to cancel, even after the customer makes the order. Nutro7 reserves the right, at its sole discretion, to refuse or cancel any order without stating a reason whatsoever. Some situations that may result in your order being canceled include without limitation non-availability of the product or quantities ordered the customer, delivery service falling outside the normally serviceable area, inaccuracies or errors in pricing information, or problems identified by Nutro7 credit and fraud avoidance department.

In a case of a request for order cancellation, Nutro7 reserves the right to accept or reject requests for order cancellations for reasons whatsoever. As part of usual business practice, if Nutro7 receives a cancellation notice which has not been processed/approved, then Nutro7 shall cancel the order and refund the entire amount within a reasonable period of time. Nutro7 will not be able to cancel orders that have already been processed. Nutro7 has the full right to decide whether an order has been processed or not.

Nutro7 or its representatives may also require from the customer additional identity verification before honoring the order done via credit or debit card. Nutro7or its representatives may contact you if all or any portion of the order is canceled or if additional information is required to honor your order.

Participation Disclaimer - Nutro7 LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Nutro7 LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Nutro7 LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Nutro7 LLC in its sole discretion.


Third-Party Links -  In an attempt to provide increased value to our visitors, Nutro7 LLC may link to sites operated by third parties. However, even if the third party is affiliated with Nutro7 LLC, Nutro7 LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Nutro7 LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Nutro7 LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Indemnification - You agree to indemnify, defend and hold harmless Nutro7 LLC from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Nutro7 LLC that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Sale or any Additional Terms applicable to the purchase of products and services on the Website.

In no event shall Nutro7 LLC, its officers, directors, employees, partners or vendors be liable to you, the Vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Nutro7  LLC has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other torturous action, or any other claim arising out of or in connection with your purchase of the products and services herein.

Notwithstanding anything to contrary,Nutro7 LLC entire liability to you under this Terms and Conditions or otherwise shall be the refund of the money charged from you for any specific Voucher or product or service, under which the unlikely liability arises. Nutro7 LLC shall not assume any liability for the non-availability of the product, non-delivery of the product or inaction that might be taken by the Vendor after the issue of the Voucher to the User.

You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Sale or any transactions entered into on or through the Website ( between You and Nutro7 LLC shall be subject to the exclusive jurisdiction of the courts at Dubai, United Arab Emirates and the users of this site hereby accede to and accept the jurisdiction of such courts.